Privacy Policy

This privacy policy sets out how Casa Fina uses and protects any information that you give when you use this website.

Who are we?

Casa Fina is a interiors and gifts business with a High Street shop in Salisbury and an online shop.

Who is the data controller?

Susi Mason Owner of Casa Fina who can be contacted at info@casafinasalisbury.co.uk or on 01722 326428

Q. For what purposes are personal data being processed and what is the legal basis for it?

A. We use your personal data (name, address, phone number and email address) to process orders internally.

If you have signed to say you would like to receive marketing information from us (such as newsletters, or promotions relating to products you have purchased or events you have shown interest in) then we will email these to you.
We are processing data based on consent. This means that you have given your consent for us to contact you. If you would like to remove your consent at any point please contact our Data Controller at Casa Fina as above.

Q. Who is the personal data going to be shared with?

A. We do not share your personal data with any third party organisations. We will never sell your personal data to a third party.

Q. Will my data be transferred out of the EU, and if so will it be safe?

A. Your data will not be transferred out of the EU.

Q. How long is my data going to be held?

A. Your data will be held for 7 years from your last transaction with us. It is a requirement from HMRC for audit purposes that we retain this information for this period of time.

Reports will be run twice yearly to remove any inactive accounts from our database.

Q. Will I be subject to automatic decision making?

A. As the company operates on a consent basis, you will not be subject to automatic decision making or profiling.

Q. What rights do I have in respect of the personal data you hold about me?

A. You have the right to:
• Have your personal data rectified, restricted or erased (as long as it is not required to complete a contract)
• To port your personal data to another controller
• To withdraw consent
• To access the personal data held about you
• To object to processing (but please bear in mind that this may affect our ability to process a contract/sale of goods or services).

Please contact our Data Controller at Casa Fina: Susi Mason info@casafinasalisbury.co.uk or on 01722 326428

Q. What happens if I don’t provide my information?

A. There is a requirement to provide certain personal and non-personal data such as name, address, telephone number, email address etc. Without this data, we are unable to fulfil the sale of items from our online store.

Q. Who can I complain to if I feel my rights are being violated?

A. You can complain to the ICO whose contact details can be found on their website.
You can contact Susi Mason, our Data Controller at Casa Fina.

Q. I didn’t give you my personal data, so what is the source, and what type of personal data are you processing?

A. We do not purchase data from other sources.
We may have been given a contact within a businesses telephone number by a colleague or manager.

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